Contact
Inquiries
For content creators inquiring about visiting HERO;
creators@hero-nyc.com
For private events and group buys;
frontdesk@hero-nyc.com
Learn More
FAQs
Yes, we are accessible by elevator and stairs at rink level at Rockefeller center.
This exhibit may contain flashing lights that may trigger photosensitive epilepsy. Discretion is advised when attending HERO.
As long as you arrive during our normal operating hours and there is no pre-existing event, we will still honor your tickets. During our Wednesday and Friday Happy Hours (6-8 PM), the full BLOOM experience is always available. Check the Hero Programming page for other upcoming events and reach out to frontdesk@hero-nyc.com if you have questions about whether we are operating the full BLOOM experience.
Rockefeller Center boasts a variety of dining options, from casual cafes to upscale restaurants. Whether you're craving a quick bite or a gourmet meal, you'll find something to satisfy your appetite within walking distance.
No, there is not currently a gift shop at HERO.
Prepare to be amazed by a variety of exhibits ranging from historic displays showcasing Rockefeller Center's rich history to cutting-edge virtual reality adventures that put you at the center of the action.
The duration of your visit can vary based on your pace and interest in each exhibit. On average, visitors spend about 1 hour exploring all that the immersive experience has to offer.
Absolutely! Keep an eye out for special events, workshops, and guest speakers that are periodically hosted at the immersive experience. These events offer unique insights and hands-on activities for visitors.
Learn more about our current programming.
Yes, feel free to capture your experience with photographs and videos! We encourage you to share your memories on social media using #HERONYC for a chance to be featured on our channels.
Of course! HERO is friendly for all ages.
Be sure to keep an eye out for our special programming for families.
Tickets for HERO can be purchased online through our ticketing partner, Tixr. We also offer a limited number of tickets at the door. We recommend purchasing in advance, especially during peak times.
Yes, our space is extremely flexible for all your hosting needs. Please reach out using our private events form to start planning.
If you create content that matches the feeling and ethos of what we are building at HERO and you have succeeded in developing a substantial following, you are invited to apply for free tickets to HERO.